Effective Date: August 19, 2026
This Policy applies to purchases from DataCreata, LLC d/b/a Flip Anything USA (“FAU”), subject to mandatory law and any more specific written agreement accepted at purchase.
1. No-refund policy
Unless applicable law requires otherwise or FAU expressly agrees in writing, payments are nonrefundable. FAU does not provide prorated, retroactive, or unused-time refunds for:
- Bronze, Silver, Gold, or Platinum initial enrollment;
- continuation charges;
- paid consultations;
- archive acquisitions;
- unused calls, archive allowances, live sessions, tools, training, or one-time benefits;
- failure to use the Services, change of mind, or unmet personal expectations/results.
Real-estate outcomes are not guaranteed and are not a basis for a refund.
A discretionary exception does not establish a continuing policy or entitlement.
2. Membership cancellation
You may cancel future continuation charges through available account functionality or by contacting [email protected] with sufficient information/time for processing.
- Cancellation normally stops future continuation renewal.
- Access generally remains through the already-paid access period and then ends according to your membership status.
- Cancellation does not refund the initial enrollment, an already-processed continuation, or a previously paid period.
- One-time benefits do not replenish on cancellation/reactivation.
- Keep your cancellation confirmation.
If a charge is already processing, contact support promptly; processing timing and provider/network rules may affect whether it can be stopped.
3. Initial term and recurring continuation
The standard membership purchase includes an initial 12-month term. The disclosed monthly continuation begins 12 months after enrollment/upgrade and renews monthly until canceled. Exact amounts appear at checkout and in the accepted membership/recurring-payment terms.
Cancel before the next renewal to avoid that future charge. FAU does not promise a reminder beyond any notice required by law or the accepted agreement.
4. Paid consultations
Consultation purchases are nonrefundable except where law requires or FAU agrees in writing. After purchase, text the approved number with your order information to coordinate. If FAU cannot provide the purchased consultation after reasonable coordination attempts, contact [email protected] for an appropriate remedy. Missing a mutually agreed time or failing to coordinate does not automatically create a refund.
5. Archive acquisitions/digital access
Archive purchases/acquisitions provide digital access according to the applicable membership/product policy. Because access may be delivered immediately, purchases are nonrefundable unless legally required or the recording is materially unavailable and FAU cannot provide a reasonable remedy.
6. Failed payments, returns, refunds, and chargebacks
- Failed/past-due payments may suspend access according to the applicable system/agreement.
- A refund or chargeback removes affected membership benefits/access immediately.
- Contact [email protected] before initiating a chargeback so FAU can investigate billing/access issues.
- Fraudulent or abusive disputes may result in account termination and collection of amounts/costs permitted by law.
- Nothing limits nonwaivable dispute rights.
7. Product or service problem
Report a material technical access error, duplicate charge, wrong tier grant, or inability to receive a purchased service to [email protected] promptly with order/account details (never send full card/bank credentials). FAU may correct access, repair/replace delivery, reschedule, credit, or refund where appropriate and legally required.
8. Contact
DataCreata, LLC d/b/a Flip Anything USA
PO Box 201990, Austin, TX 78720
[email protected]